Do not sell or share my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

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What is FalkonEye?

Falkon Eye is built on a vision of strength, focus, and motivation, inspired by the falcon’s sharp determination. We offer high-quality gym apparel, accessories, and gear, all made through our print-on-demand process. This means each product is created only when you order, reducing waste and supporting a more sustainable shopping experience. At Falkon Eye, we combine style and purpose to help you stay focused on your fitness journey while minimizing environmental impact. Together, let’s soar higher.

How does print-on-demand work?

With print-on-demand, your items are only produced once you place an order. This reduces overproduction and waste, helping us contribute to a more eco-friendly environment. Once your order is placed, it goes into production, and we ship it to you as soon as it’s ready.

Does FalkonEye have a physical store?

Currently, FalkonEye operates exclusively online, and we do not have a physical store. However, we have a dedicated mailing address for receiving any correspondence:

FalkonEye
5625 German Church Road #3001
Indianapolis, IN 46235
United States

While we’re focused on providing an exceptional online shopping experience, we’re open to expanding to physical locations in the future. Keep an eye out for updates!

Is FalkonEye an international brand?

FalkonEye currently ships only within the USA, but we’re aiming to expand internationally soon. Stay connected for updates!

Can I return or exchange my order?

Because our products are made to order, we do not accept returns or offer refunds. However, if you receive a damaged or incorrect item, please contact us within 30 days, and we’ll be happy to reship the correct item at no additional cost. For more details, please review our Return and Refund Policy

What should I do if I receive a damaged or incorrect item?

If you receive an item that is damaged or incorrect, please email us at support@thefalkoneye.com within 30 days of receiving your order. Include your order number, a description of the issue, and photos. We’ll quickly resolve the issue and send a replacement at no cost.

What should I do if I don’t receive my order?

If you haven’t received your order by the expected delivery date, please contact us at support@thefalkoneye.com within 30 days of the expected delivery. Be sure to include your order number and any relevant details. We’ll investigate the issue and arrange to send a replacement at no additional cost.

Do you offer refunds?

We do not offer refunds due to our commitment to sustainability and our print-on-demand model. If you’ve received a defective or incorrect item, we will happily send a replacement.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with tracking information. You can use the provided tracking number to check the status of your delivery. Additionally, you can enter your tracking number directly into our store’s chat for instant updates on your order status.

How do I choose the right size?

Please refer to the size guide on each product page for measurements. If you’re unsure, feel free to contact us at support@thefalkoneye.com, and we’ll be happy to help you choose the best fit.

Can I cancel or modify my order after it's placed?

Once an order goes into production, we’re unable to cancel or modify it. However, if you need to make changes shortly after placing your order, please contact us at support@thefalkoneye.com as soon as possible, and we’ll do our best to assist you.

How long does delivery take?

After shipping, delivery within the United States usually takes 7–10 business days, depending on your location. During busy seasons or holidays, processing and delivery may take slightly longer.

How do I contact customer support?

You can reach our customer support team by emailing us at support@thefalkoneye.com. We’re here to help with any questions or concerns you may have.